In hospitality, food and beverage are not just the heart of your operation—they’re your main profit center. With consumer spending tightening, every event must be flawless. Guests expect top-tier service and personalized attention, making staffing shortages a serious risk to both customer satisfaction and future business.
Without the ability to attract, hire, and retain skilled employees, delivering memorable events becomes nearly impossible—threatening both short-term success and long-term viability. Even in the best circumstances, this industry is notoriously challenging. Xclusive Services is here to alleviate that pressure, ensuring you’re always fully staffed and ready to exceed expectations.
You can breathe easy, knowing that all Xclusive employees are full-time team members with benefits, not independent I-9 workers. All Xclusive employees are full-time team members with benefits, not independent I-9 workers. We also conduct thorough background checks and carefully review documentation to ensure every employee is authorized to work in the United States.
Our award-winning HR team provides 24/7 on-call support for urgent incidents. Our Safety & Support team ensures proper documentation of incidents, insurance claims, and disciplinary actions while managing escalations effectively. We follow strict legal standards for termination, final paychecks, and unemployment notices, working closely with customers to prevent wrongful termination risks. Our deep understanding of the NLRA ensures compliance when partnering with unionized workforces—protecting our customers, employees, and Xclusive.
Beyond first-day introductions and weekly check-ins, we lead with dignity, respect, and kindness. We prioritize employee growth, development, and internal promotions whenever possible. By celebrating achievements and fostering an inclusive, cohesive environment, we ensure our team integrates seamlessly with yours—creating a positive experience for everyone.
Since my arrival in 2021, I have never encountered any issues regarding the partnership between Caesars and Xclusive. Your team’s extensive experience in housekeeping is invaluable, allowing them to provide timely answers, resolve issues seamlessly, and demonstrate exceptional professionalism.
Thank you to your Property Manager at the Gaylord Rockies for their hard work and dedication over the past few months. Their efforts in handling both weekly and last-minute requests—especially the more challenging ones—are truly appreciated.
I wanted to reach out and express what a great job your team here is doing. They are always attentive and responds to any needs we may have with a positive attitude.
Throughout my career working with third-party companies in cities like Indianapolis, Chicago, and Austin, I’ve never encountered a manager as responsible, respectful, and professional. My staff and I sincerely appreciate everything they do.
It has been a pleasure working with our Area Manager. They consistently accommodate our short-notice requests and provide the exact support staff we need.
I’ve always said it, and I always will—after years of working with different staffing companies, the real difference is the on-site contact. Most staffing companies offer similar services and rates, but finding someone who genuinely cares about both the people and the company is rare.
Our Xclusive Services Property Manager deserves accolades for their dedication and support. It is people like them who make Xclusive a top-notch organization.
When my hotel opened, I was searching for a reliable temp company. Xclusive Services stood out with their professionalism, and since then, I’ve never had an issue. Their turnaround time for housekeepers is exceptional.
I want to share positive feedback about our Xclusive Area Manager. I especially appreciated their support during Hurricane Francine, when they helped associates staying on-site and assisted multiple departments, including Housekeeping, Engineering, and F&B. Their hard work and dedication are truly valued.
Xclusive is always reliable and diligent in meeting our staffing needs and going the extra mile to ensure timely support.
I just wanted to say how amazing the Xclusive team was today! This was one of our largest events of the year, and I was so pleased with how hard everyone worked.
In my two and a half years at this property, the Xclusive Services team has been essential to our operation. Service like this is rare, and we are extremely happy to partner with Xclusive.
We have worked with several staffing agencies, but your service has far exceeded our expectations. Thank you for your outstanding partnership—I look forward to continuing our collaboration.
Your partnership played a key role in ensuring all rooms were ready on time for our guests. We look forward to our continued collaboration with Xclusive.
I want to express my appreciation for all the support Xclusive has provided this past year. I especially want to highlight the invaluable contributions of your team, who have been essential to our success.
I want to express my appreciation and gratitude for your team. They have done an excellent job working with us and always come through when we need help.
I sincerely appreciate the support and dedication your Area Manager has shown to our operations. Their commitment, professionalism, and positive attitude have been essential to our team’s success and daily operations.
I want to thank Xclusive for their support in celebrating the laundry team, as they are an integral part of our success and deserve recognition.
I have recommended Xclusive to a number of Hotels in the St. Louis Area.
The Xclusive staff and management are incredibly supportive and hardworking. They follow processes diligently and help us maintain high standards. Their dedication is truly appreciated.
“What sets Xclusive Services apart is their exceptional service and commitment to excellence. Their team is not only highly skilled but also a pleasure to work with. They have become an integral part of our hotel operations, and their support has contributed to the smooth running of our daily activities. I have found their professionalism and dedication to be second to none.”
“The best thing about Xclusive is their communication, especially on the janitorial side. They’re always willing to answer a text or phone call. They can handle unique or urgent cleaning tasks immediately. They’re faster, cheaper, and provide better customer service for deep cleaning projects that align with Four Seasons’ high guest-service standards.”
“I love Xclusive’s attention to detail. Their overnight janitorial coverage is excellent, and they sometimes offer extra assistance outside their contracted scope. They make me feel like I am their only customer.”
“Other firms can’t match the personal connection, consistency, or quick problem-solving. Xclusive goes beyond the typical vendor role.”
“Xclusive provided 70 new housekeepers plus 12 managers to train them, just for a 10-day group. They offered operational expertise—telling us what to expect and how to prepare. They partnered with us on employee engagement, matching incentives and recognition efforts.”
“For our banquets, we always use Xclusive. They provide truly the best staff for our needs. It’s a heavy lift to recruit and retain staff, and they handle that well. They make it easy to do business with them. They provide quality talent, and their staff returns regularly.”
“They Maintain personal touches (like showing face, bringing donuts, small gestures)—I feel those set Xclusive apart from competitors. Everyone I’ve interacted with at Xclusive has been awesome. Overall, I credit much of The Junto’s housekeeping success to Xclusive’s flexibility and fast response times.”
Every hospitality leader makes a promise: service, consistent quality, and a commitment to doing things the right way. Xclusive Services has helped thousands of properties keep that promise – every day.
Xclusive Services is a trusted workforce partner for leading hospitality brands nationwide.
We work with hotels, resorts, casinos and venues that value high quality service for guests and need a flexible, reliable staffing partner so they can respond quickly to shifting demands without sacrificing guest satisfaction.
