We promote our local managers to clients because they’re there for you, to help if you encounter any problems and need assistance. But our managers are there for our people as well. As we said, we work hard to match people and positions so they work smoothly and efficiently. However, in the rare case that there’s a mismatch, we want our people to be able to get out of a situation that just doesn’t work for them. It’s not fair to them, and it’s not fair to you to be paying full rate for a staff member who, for one reason or another, can’t deliver full work.